Product defect analysis and resolution system

摘要

A defect analysis and resolution (DAR) system analyzes product performance data stored by a firm. The DAR system may store data representing product performance as a plurality of data objects, each object having fields representing various product performance parameters. The system also may store a database representing expected product performance data across the same parameters. If the system monitors a statistically significant deviation between actual performance data and expected performance data, it may trigger a defect analysis process. The defect analysis process may exchange product performance data with systems of possibly other market participants involving the same product. An analysis may be performed on a larger set of data to determine likely causes of product defects and possible resolution. Resolution solutions may be stored in a database for further consideration by members of the firm.