System management technique to surface the most critical problems first

摘要

A method, apparatus and computer instructions are provided to identify problems that are most critical to the revenue of a business. Configuration of business management software is facilitated in a way to ensure that the most severe revenue impacts are addressed first. An administrator is interrogated for those systems, resources and customers whom the business feels are most important to the business' bottom line. Through a rule-based set of GUI constructs, the administrator configures the software system to ensure the most severe problems are addressed first.