REGISTRATION OF A TELEPHONE/COMPUTER ASSOCIATION IN A COMPUTER TELEPHONY INTEGRATION ENVIRONMENT

摘要

The application relates to the registration of the identity of a telephone terminal in association with the identity of a computer terminal in a Computer Technology Integration environment CTI-enabled switching apparatus and a registration server interconnected by a CTI-link and a telephony link. A registration method whereby the registration is essentially achieved by using the telephony link to present PIN data inputted using the telephone terminal to the registration server and to identify the from the CTI-link the identifiy of the telephone terminal which presents the PIN data over the telephony link faces the problem of how to tie in the the correct CLI to the correct call. This problem is solved by the application in that the port of telephony link used by the switching apparatus for the call by which the PIN data is transmitted is transmitted in combination with the CLI over the CTI-link. The registration server retains information on which port of the switching apparatus is associated with which registration server port and a table look-up is being used to find out at which port of the registration server the call over said telephony link is received.