Electronic mail based travel document check-in system

摘要

A system and method for a check-in procedure includes a reservation system, a customer loyalty system, and a self-service check-in system, which are connected to an e-mail capable device, for use by a customer, through an Internet or other public computer network. The self-service check-in system then sends a customer an e-mail notification, to which the customer can perform a check-in procedure by sending a reply e-mail. The self-service check-in system verifies the reply sent by the customer and sends the customer an e-mail confirmation that includes check-in information.