One of the physical contact center resources in order to use one or depending upon plural hypothetical contact centers or imagination conversion of plural sets

摘要

The system for imagination expression of the physical contact center resource, includes with feasibility resource hypothetical conversion application accessible digital medium and in order to execute on that server, from that digital medium wide area network (WAN) for the server and that server who are connected, possesses the physical resource, one physical contact center, through network at least, to designate that it possesses the access for the server as feature, as for that resource hypothetical conversion application, one or for accessing with the customer of plural hypothetical contact centers, the physical resource in an abstract way classification andIt expresses.