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SYSTEMS AND METHODS FOR NETWORK-BASED ISSUE RESOLUTION

机译:基于网络的问题解决的系统和方法

摘要

Systems and methods for network-based issue resolution. In an embodiment, a user selection of a type of audience from a plurality of types of audiences is received. A definition of an issue is also received. One or more audience members corresponding to the selected type of audience are identified, and the definition of the issue is provided to the identified audience members. One or more responses are received from the one or more audience members, and a resolution for the issue is determined based on the responses.
机译:用于基于网络的问题解决的系统和方法。在一个实施例中,接收从多种类型的听众中选择一种听众的用户。还收到问题的定义。标识与所选受众类型相对应的一个或多个受众成员,并将问题的定义提供给所标识的受众成员。从一个或多个听众成员收到一个或多个答复,并根据这些答复确定问题的解决方案。

著录项

  • 公开/公告号EP2877978A4

    专利类型

  • 公开/公告日2016-01-20

    原文格式PDF

  • 申请/专利权人 ASK AMERICA INC.;

    申请/专利号EP20120881587

  • 发明设计人 TOZZI CHRISTINE MARGARET;

    申请日2012-07-27

  • 分类号G06Q50/18;

  • 国家 EP

  • 入库时间 2022-08-21 14:50:58

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