MEASUREMENT TRIGGERS FOR CUSTOMER CARE IN A WIRELESS NETWORK

摘要

An embodiment for a method for activation of customer care measurement operations is disclosed. The method may include an infrastructure generating customer care configuration parameters, a base station transmitting the customer care configuration parameters to a mobile device, the infrastructure receiving from the mobile device in response to the customer care configuration parameters a request for customer care measurements operations and/or customer care measurement results. In one embodiment the customer care measurement configuration is realized by means of MDT (Minimization of Drive Test) measurement configuration. In another embodiment the customer care measurement operations comprise MDT (Minimization of Drive Test) measurements.