Identifying reasons for web site abandonment

摘要

A method of determining webpage abandonment configures webpages of a scoped domain to include at least one question and at least one associated answer displayable in response to receiving an explicit user interaction; implement tracking logic to generate a unique visitor ID, a unique webpage ID, and timestamp in response to detecting a webpage loading event on the scoped domain; generate a unique question/answer pair ID and timestamp in response to detecting an answer presentation event on the scoped domain; and operate a multiplexing switch to selectively transmit a webpage interaction entry and an answer presentation entry for storage in allocated of memory. The method filter for destination pages by the identified unique visitor IDs; configures a timer to filter for the associated destination pages for abandonment events based on the elapsed time; calculate a ranking metric to store question/answer pairs, and reposition stored question/answer pairs based on recursive operations.