METHOD FOR MANAGING APARTMENT COMPLAINTS AND COMPUTER PROGRAM FOR CARRYING OUT THE METHOD

摘要

The present specification includes the steps of: receiving, by a civil complaint management server, a first civil complaint reception signal including civil complaint data, a civil complaint picture, and civil complaint information from an electronic device of a first user; Registering the civil complaint data in the civil complaint database by the civil complaint management server, analyzing the civil complaint data, and determining a second user as a person in charge; Transmitting, by the civil complaint management server, the civil complaint data to the electronic device of the second user; And generating, by the civil complaint management server, feedback data of the civil complaint data from the electronic device of the second user, and generating a civil complaint package in which the complaint data and the feedback data are combined. .