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Accept or reject? Predicting ideation outcomes through enterprise social media

机译:接受还是拒绝?通过企业社交媒体预测构想结果

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摘要

Implementing social media in the workplace may make it easier for employees to participate in knowledge sharing activities such as Q&Audand ideation.However, vetting the quality of answers and ideas becomes more complex when anyone in the company can contribute. Research onudthe use of social media for Q&A has shown that certain characteristics and reputation algorithms can help determine the best answers.Less is knownudabout the ideation process and the way it plays out in social media.This paper explores the use of enterprise social media (ESM) for ideation byudemployees in a large Russian organization distributed across nine time zones.In particular, we explore which characteristics of both ideas andudtheir contributors predict whether ideas get accepted or rejected.Our analysis is based on logistic regression analysis of a sample of 488 ideas contributed in an ESM tool used in the organization as well as a content analysis of the types of ideas generated.Our results suggest that rather than being truly democratic and decentralized, ideation in ESM is driven byudthose in (or proximate to) positions of organizational power.
机译:在工作场所中使用社交媒体可以使员工更轻松地参与知识共享活动,例如问答和构想。但是,如果公司中的任何人都可以做出贡献,则审查答案和构想的质量将变得更加复杂。对社交媒体进行问答使用的研究表明,某些特征和声誉算法可以帮助确定最佳答案。对想法的过程及其在社交媒体中的播放方式的了解较少。本文探讨了企业的使用分布在九个时区的大型俄罗斯组织中的员工的社交媒体(ESM)想法。特别是,我们探讨了想法和其贡献者的哪些特征预测想法是被接受还是被拒绝。我们的分析基于逻辑回归对组织中使用的ESM工具中的488个想法样本进行的分析以及对生成的想法类型的内容分析。我们的结果表明,ESM中的想法不是真正的民主和权力下放,而是由(或接近)组织力量的位置。

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