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An innovative technology proposal for the improving in the communication, social reputation and service quality: a case applied to the hospitality sector

机译：一种创新的技术提案，可改善沟通，社会声誉和服务质量：案件适用于酒店部门

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José-Antonio Álvarez-Bermejo; Luis-Jesús Belmonte-Ureña; Antonia Estrella-Ramón;
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年度 2016
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An innovative technology proposal for the improving in the communication, social reputation and service quality: a case applied to the hospitality sector

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