Identifying and Reducing Fraudulent Third Party Tort Claims against PublicTransit Agencies. A Synthesis of Transit Practice

摘要

This synthesis report will be of interest to transit agency general managers,supervisors, and staff dealing with legal services and risk management issues, as well as to consultants that work with them. It describes those practices used by public transit agencies to prevent and respond to third party fraudulent claims, including a review of salient aspects of the public transit claims process in the context of managing current and partial tort liability. This synthesis examines, to the extent possible, the level of fraudulent claims in the transit industry, presents a structured methodology for approaching the fraudulent claims issue, and describes practices that have been implemented to reduce claims abuses. The emphasis is on strategies that organizations have adopted to counter insurance abuse. Several appendixes provide additional information to support practices identified in the report.