Blueprint for Successful E-Government Implementation: Steps to Accelerate Cultural Change and Overcome Stakeholder Resistance

摘要

The purpose of this year's AFFIRM roundtable discussion was to examine the barriers to e-government implementation; target what e-government should be in FY2008 and determine what steps need to be taken to reach that designated target. There was a general consensus that the most significant challenge to full e-government transformation is overcoming strong cultural, organizational and resources barriers. The participants characterized the e-government environment in FY2008 as one in which citizens and government workers embrace the promise and need for e-government, risk taking is encouraged, interagency communication and cooperation are enhanced, and the needed improvements to the budgetary process are made.