Use of Incentives to Attain Specified Performance Standards in Collective Bargaining for Mass Transit

摘要

The synthesis will be of interest to transit administrators, union leaders, and others in the transit field who are concerned with the use of incentive pay plans for transit employees. Information is presented on the use of incentive pay plans in general and in the transit industry. Transit agencies have tried incentive pay plans to obtain improved performance by employees with varying degrees of success. The report of the Transportation Research Board describes the conditions necessary for incentives to work, gives evaluation criteria, outlines the steps in designing and implementing an incentive plan, and gives detailed information on the plans used at two transit agencies.