The management process, management information and control systems, and cybernetics

摘要

An attempt has been made to analyze the strengths and weaknesses of the cybernetics approach as applied to management. The conclusion is that cybernetics can serve not only as a conceptual philosophical aid, but also as an operational tool in both managerial planning and control. So far, however, most of its promise is yet unrealized; especially in the planning sphere. Only in the area of control of operations has the impact of this promising field shown tangible results.