Case Study of the Implementation of Radio Frequency Identification Asset Visibility Tracking at Walter Reed Army Medical Center

摘要

This case study analyzes the decision to implement radio frequency identification (RFID) asset tracking at Walter Reed Army Medical Center (WRAMC). The study examines the existing RFID asset tracking systems at Womack Army Medical Center (WAMC) and the Lahey Clinic in Massachusetts to determine RFID's impact on property maintenance, management, and accountability. The study identifies best business practices learned from the implementation of RFID at these institutions. Additionally, the study examines methods of determining return on investment (ROI) for a RFID system. This study concludes that RFID has shown some success at reducing the effects of missing equipment within the examined facilities. Through the analytic technique of pattern matching, the study identifies four issues as being critical to a successful RFID implementation strategy. Finally, this study determines that there is no common business method or corporate standard of determining ROI for RFID.