Study to Determine the Best Staffing Method for Identifying the Ancillary Staffing Requirements for Selected Outpatient Clinics at the Blanchfield Army Community Hospital.

摘要

The research was designed to compare and contrast the two current DA Staffing Guides--DA Pam 570-557 and the Joint Healthcare Manpower Standards--with two clinics. The introduction of the Productivity Assessment Support System identified the most efficient and inefficient clinics and these clinics were used in the comparison of the staffing guides. To determine the best staffing guide, seven criteria were developed and ultimately tested using a physician survey. These results were incorporated into a selection matrix which showed that the JHMS method was the best. The conclusions drawn from this research design indicated the research methodology can be proliferated throughout HSC to ascertain which clinics are operating efficiently and to determine which method would be best suited for the organization. Furthermore, the comparison of the two staffing methods significantly provided allocations differently for each of the conversely operating clinics. In fact, the DA Pam 570-557 was conservative in its manpower allocations and the JHMS method was liberal. However, the JHMS did show a greater allocation which appeared to reward efficient clinics.