Strategy for Educating the Department of Defense Acquisition Work Force in Total Quality Management

摘要

The purpose of this strategy is to provide broad guidelines for planning and coordinating a Total Quality Management (TQM) education and training program for the DoD acquisition work force. The strategy is organized around long-, mid-, and short-term goals. It also describes resources available to DoD training developers and managers who will subsequently be responsible for TQM education and training of their work force. Included in this strategy is a description of the educational requirements for a TQM awareness program directed at senior-level managers and general managers. A methodology for training development is also proposed. Keywords: Quality, Deming, Acquisition training. (sdw)