National Shipbuilding Research Program, 1990 Ship Production Symposium, Paper No. 3B-2: Shipbuilding and the Malcolm Baldridge National Quality Award.

摘要

This paper examines how shipyards in the U.S. can benefit from participation in the Malcolm Baldrige National Quality Award program. Although shipyards may be years away from meeting the criteria of the award, a long term plan to address these criteria will lead the yards to a more competitive position in the world. The Malcolm Baldrige Award is highly respected and is the highest level of recognition that a U.S. company can receive. The paper focuses on the application and examination of the seven categories of the Malcolm Baldrige Award selection criteria as they apply to shipbuilding. By using this structure, shipyards can greatly improve their management of quality. Ultimately, a shipyard that applies for and succeeds in winning the award would have a clear competitive advantage in the marketplace, both domestically and worldwide.