Who's to blame or praise? Performance attribution challenges in outsourced service provision in supply chains

Selviaridis Kostas

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Who's to blame or praise? Performance attribution challenges in outsourced service provision in supply chains

机译：谁该怪谁呢？供应链中外包服务提供中的绩效归因挑战

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摘要

Purpose - The aim of this paper is to understand the antecedents and effects of performance attribution challenges arising in the provision of business-to-business (B2B) services in supply chains.

机译：目的-本文的目的是了解在供应链中提供企业对企业（B2B）服务时出现的绩效归因挑战的前因和影响。

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来源
《Supply Chain Management》 |2016年第5期|共21页
作者
Selviaridis Kostas;
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原文格式 PDF
正文语种 eng
中图分类物资经济;
关键词
Case studies; Performance management; Contracts; Supply-chain management; Service delivery;

机译：案例研究;绩效管理;合同;供应链管理;服务交付;
入库时间 2022-08-18 15:21:12

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1. Who's to blame or praise? Performance attribution challenges in outsourced service provision in supply chains [J] . Selviaridis Kostas Supply Chain Management . 2016,第5期

机译：谁该怪谁呢？供应链中外包服务提供中的绩效归因挑战
2. Attributions of blame for customer mistreatment: Implications for employees' service performance and customers' negative word of mouth [J] . Garcia Patrick Raymund James M., Restubog Simon Lloyd D., Vinh Nhat Lu, Journal of vocational behavior . 2019,第Feba期

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3. To outsource or not to outsource? Warranty service provision strategies considering competition, costs and reliability [J] . Huang Hongfu, Liu Feng, Zhang Peng International journal of production economics . 2021,第Deca期

机译：外包或不外包？保修服务拨款考虑竞争，成本和可靠性
4. You Outsource the Service but Not the Risk: Supply Chain Risk Management for the Cyber Security of Safety Critical Systems [C] . Chris. W. Johnson International System Safety Conference . 2016

机译：您外包服务但不是风险：安全关键系统网络安全的供应链风险管理
5. Outsource Supply Chain Challenges and Risk Mitigation [D] . Eyadema, Simplisse I. 2021

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6. Effects of Ability and Effort Praise on Children’s Failure Attribution Self-Handicapping and Performance [O] . Shufen Xing, Xin Gao, Ying Jiang, -1

机译：能力和努力赞美对儿童失败归因自我残障和表现的影响
7. Who’s to blame or praise?:performance attribution challenges in outsourced service provision in supply chains [O] . Selviaridis, Konstantinos 2016

机译：谁应该受到指责或称赞？：供应链中外包服务提供中的绩效归因挑战

Who's to blame or praise? Performance attribution challenges in outsourced service provision in supply chains

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