Coping with Workplace Interpersonal Stress among Japanese Employees

摘要

The current study examined the relationship between coping with workplace interpersonal stress (WIS) and psychological dysfunction (i.e. depressive symptoms, burnout, general distress and daytime sleepiness). Three hundred twenty-four Japanese full-time workers completed measures assessing coping strategies with WIS and psychological dysfunction. Three strategies of coping with WIS were measured: distancing coping, reassessing coping and constructive coping. Multiple regression analyses revealed that distancing coping, which reflects strategies to actively damage, disrupt and dissolve a stressful relationship, was related to high levels of depressive symptoms, burnout, general distress and daytime sleepiness. Reassessing coping, which incorporates efforts to patiently wait for an appropriate opportunity to act, such as a change or improvement in the situation, was related to low levels of depressive symptoms, burnout, general distress and daytime sleepiness. Constructive coping was not significantly associated with psychological dysfunction. Implications for workplace stress are discussed. Copyright (c) 2014 John Wiley & Sons, Ltd.