Improving the Management of Appointment Registration and Exploring an Innovative Medical Service

摘要

Improving levels of healthcare service to enhance patient care are not only what patients' demands of medical staff, but also what the medical staff demands of the hospital managers. The practical experiences of Xuzhou Central Hospital have proved that a carefully designed hospital culture helps to mobilize the enthusiasm of medical staff, improve patient satisfaction, and lead to an increase in the pace of a hospital's integrated development.