If we want to convince commuters to leave their cars at home, we must offer them more. The objective is to enrich the passengers' experience - to turn a routine everyday trip into an enjoyable productive time, encouraging commuter train use and reducing car emissions. Many products and services once thought to be extravagant are now regarded as basic daily necessities that we cannot live without. The advances being made in communications and materials technologies will soon permit these conveniences to be extended to commuter rail.
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