'Staff lack vital skills in caring for visually impaired people'

摘要

I am a visually impaired person and my experience of being a patient has been frustrating. I have found staff often fail to understand the fundamental care needs I have as a result of my disability or even discuss what these care needs might be. As a result, I have felt, at times, deserted and bereft of any empathy. Hospitals are not designed for visually impaired people. Every time I have had the misfortune of being admitted to hospital, staff have failed to understand the unique challenges that strange environments present to people in my position. I have noticed staff tend to lack essential skills and knowledge in how to care for me as a visually impaired person.