Impact of Competitive Intelligence in Knowledge-Based Organizations. A Proposed Methodology for Measuring

摘要

This paper presents a methodological proposal to evaluate the impact of a competitive intelligence system on knowledge-based organizations. In this type of institutions, knowledge and innovation play a significant role in their business model as a source of competitive advantages, however, the measurement difficulty persists due to the nature of the variables involved. A structured analysis model is developed in four blocks, the variables used, their form of measurement and the periodicity of the measurement are defined. By following the steps we present, it is possible that an organization improve its competitiveness level.