UNDERSTANDING THE IMPACT OF TACIT KNOWLEDGE LOSS: Defining implicit knowledge and why explicit knowledge = information

摘要

No matter how many times you read it, it's still an incredible figure: "In the next 10 years, 43 percent of the workforce in the US will be eligible for retirement." How can organizations combat the knowledge loss they're facing? What percentage of the experience of those retirees can you expect to "capture?" Here, in the first installment of a two-part article, Tom Eucker explores the research surrounding the realistic capture of tacit knowledge in organizations, followed by examples of best practice and application content in the next issue.