Answering your IT questions

摘要

I have been pleasantly surprised and humbled at the amount of email I have received from readers over the last year. Many of your emails have centered around two very important areas: What are the differences in the "perception" of IT in a Fortune 500 company versus other companies, and how can the "value" of IT be increased in your organization. I am hoping that you may find some useful tidbits below on both of these topics.