Contribution of stakeholder theory in the management of environmental quality of Algerian firms Case study of the SONATRACH Group, Algeria

摘要

Purpose - The purpose of this paper is to highlight the environmental behaviour of the Algerian firms, on the one hand, and, on the other hand, showing how the involvement of stakeholders may change this behaviour. Design/methodology/approach - In order to set the environmental quality management (EQM), the paper has first been inspired by a mobilisation grid which has allowed the authors to evaluate the degree of dialogue between the stakeholders and the SONATRACH Group which constitutes the case study. Then, the various interviews held at the six sites of this group have allowed to determine the percentage rate of the stakeholders' mobilisation. Findings - The suggested approach highlights two field studies. First, the aim was to check the mobilisation of the stakeholders of the SONATRACH Group. Then, in order to confirm the importance of mobilising the stakeholders for a better environmental integration, the authors had to evaluate the EQM by measuring the response rate of these stakeholders in percentages. Research limitations/implications - The contribution makes it possible to emphasise the contribution of stakeholder theory in environmental construction based on the mobilisation of stakeholders. Practical implications - In Algeria, some production sites are ranked as polluting. For this research work, the paper has chosen the sites of the SONATRACH multinational. Being conscious of the importance of integrating the environmental dimension, the group has carried out real changes by involving all stakeholders. Originality/value - The objective of this paper is to show the importance of mobilising the stakeholders who play a role in resolving economic and/or environmental issues to help the Algerian firms improve their environmental situation.