So what's the secret of its success and what are its plans for 2012?

摘要

"We've always sought to deliver real price and operational benefits to our customers," says Greenergy chief executive Andrew Owens. "Our focus is on developing supply chain efficiencies which reduce our operating costs and allow us to compete effectively on price. But we don't cut corners. We aim to set the highest levels of reliability, on the basis that the combination of best price and best service will create a loyal customer base - and customers that want to do more business with us. And that's exactly what's happened.