Microsoft's Sean Nicholson has a message for refur-bishers: "We're here to help." As the company's manager of emerging solutions and refurbishment, Nicholson is tasked with helping transition the Microsoft Authorized Refurbisher program from its somewhat humble beginnings, into the go-to source of support for the diverse PC refurbishment industry. To help understand what Microsoft's role in refurbishment is, and what the program's future holds, E-Scrap News recently spoke with Nicholson about the development of the program.
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