An Empirical Study on the Role of HR Practices in Knowledge Sharing With Special Reference to IT/ITeS Firms

摘要

Purpose-Knowledge management is critical for the success of any organization in today's modern economic condition. Employees play an important role in knowledge management in an organization. In this paper, the author attempts to highlight that HR practices play a vital role in knowledge sharing. Knowledge sharing is more of exchanging the knowledge when there are situations of interdependencies and supporting the various organizational activities. Design/methodology/approach - The paper is an empirical study in IT and ITeS companies in Pune city. A primary survey was conducted among 280 employees with a structured questionnaire in different IT and ITeS Companies to identify the factors of HR practices contributing to the willingness of employees towards knowledge sharing. Findings - The paper identifies the factors of HR practices like training and development, reward and recognitions, performance appraisal, team work and technology contributing to knowledge sharing in an organization. Practical implications-Since human resource practices are crucial for knowledge sharing. This paper highlights the HR practices and employee willingness to share the knowledge which guides HR managers to improve HR practices for knowledge sharing Originality/value-This paper expands the importance of role of HR practices in knowledge sharing and which adds value in knowledge management practices.