During the depths of the recession, Texas dealer Greg May knew he needed to look at all options to limit expenses. After scrutinizing monthly financial statements with his office manager, May realized that he had to involve all of his department leaders. "I said, 'We really need to be concentrating on these things all the time,'" May recalled. "We need to make good decisions on these expenses, and we really need to share all the expenses for all the dealership departments, so we could all learn from them."
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