Study on the Job Importance, Job Performance, Job Satisfaction, and Turnover Intention of Employees according to the Budget Size of Center for Children’s Foodservice Management (CCFSM)

摘要

This study examined the status of job importance, job performance, job satisfaction, and turnover intention of employees at the Center for Children’s Foodservice Management (CCFSM) according to budget size as well as investigated correlations among these factors. The participants were employees of CCFSM with budgets under 400 million won (n=80) and CCFSM over 500 million won (n=157). The demographic characteristics and status of job importance, job performance, job satisfaction, and turnover intention were assessed using a self-administered questionnaire. The average scores of job importance and performance in CCFSM with budgets under 400 million won were 4.31 and 4.23 points, whereas scores for CCFSM with budgets over 500 million won were 4.39 points and 4.19 points, respectively. Average scores of job satisfaction at CCFSM with budgets over 500 million won were significantly higher than scores at CCFSM with budgets under 400 million won (P<0.01). Average scores of turnover intention at CCFSM with budgets under 400 million won were significantly higher compared to CCFSM with budgets over 500 million won (P<0.05). For CCFSM with budgets under 400 million won, a positive correlation between job importance and job performance was observed (P<0.001). For CCFSM with budgets over 500 million won, positive correlations were observed between job importance and job performance (P<0.001) and job satisfaction (P<0.01) as well as a positive correlation between job performance and job satisfaction (P<0.01).Regardless of budget size, a negative correlation between job satisfaction and turnover intention was detected (P<0.01, P<0.001). Therefore, in order to reduce turnover intention, satisfaction factors with low scores and the working environment should be improved.