Redesigning Hospital Diabetes Education A Qualitative Evaluation With Nursing Teams

摘要

Background: Methods to deliver diabetes education are needed to support patient safety and glycemic control in the transition from hospital to home. Purpose: This study examined barriers and facilitators of integrating web- based, iPad- delivered diabetes survival skills education (DSSE) into the nursing inpatient unit workflow. Methods: Nurses, nurse managers, and patient care technicians (PCTs) from 3 medical- surgical and 2 behavioral health units participated in semistructured interviews and focus groups. Results: Four themes emerged: educational program and content; platform usability; tablet feasibility (eg, theft prevention, infection control, and charging); and workflow considerations. Behavioral health unit- specific concerns were also identified. Findings indicated that nurses and PCTs were eager to find approaches to deliver DSSE. Conclusions: Implementation of a web- based DSSE program for inpatients needs adaptation to overcome challenges at the patient, care team, and process levels.