Effect of Organizational Excellence and Employee Performance on Organizational Productivity Within Healthcare Sector in the UAE

摘要

In the quest to improve performance, attend on has been directed at organizational excellence to remain competitive through creativity and innovation. It must be emphasized that the dire need for excellence has led to several quality frameworks in various global regions. Health Authority Abu Dhabi (HAAD) is the focus of this study where an innovative approach is applied to assess the impact of organizational excellence in terms of principles and practices along with employee performance on organizational productivity. The data was collected from 256 employees of the Health Authority Abu Dhabi (HAAD) and analyzed using Structural Equation Modeling (SEM) via. SmartPLS 3.0. There were two main results: first, organizational excellence (excellence principles and excellence practices) have a positive impact on organizational productivity, second, employee performance significantly, predicting organizational productivity. The proposed model explained 64% of the variance in organizational productivity. Theoretical and practical implications are also provided.