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Scribes: Re-writing the story on patient and provider experience

机译:划线:重新编写患者和提供商体验的故事

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1. Introduction: A recent review suggests that doctors now spend as much time documenting clinical care as they do actually performing it. This increase in clerical work load has been associated increased burnout, less effective patient-physician interaction, and decreased patient experience. Physician burnout—especially within primary care—has been reported widely; from academic publications to the mainstream media. Primary care clinicians are now pressured to see more patients, and document more thoroughly, leading to a feeling that it is increasingly difficult to deliver high quality care. Reducing the documentation burden is an attractive target for lessening the pressure on front-line providers because documentation is time consuming, can be delegated, and is more likely to be accurate if completed in real time. Recently, many healthcare providers have looked to lessen time spent documenting by teaming with medical scribes. Scribes have been shown to allow providers to practice more efficiently, increase access for patients, and provide an improved experience for both patients and providers; however most of this research is not in a primary care setting.
机译:1.介绍:最近的评论表明,医生现在花费尽可能多的时间记录临床护理,因为他们实际执行它。该职员工作负荷的增加已经有所增加,倦怠,较低的患者 - 医师互动,减少患者体验。医生倦怠 - 特别是在初级保健中普及;从学术出版物到主流媒体。初级保健临床医生现在被迫看到更多患者,并更彻底地凭证,导致一种感觉越来越难以提供高质量的护理。减少文档负担是一种有吸引力的目标,用于减轻前线提供商的压力,因为文档是耗时的,可以委派,如果实时完成,更有可能是准确的。最近,许多医疗保健提供者都希望通过与医疗划线合作来减少记录的时间。抄写员已被证明允许提供商更有效地练习,增加患者的访问,并为患者和提供者提供改进的经验;然而,大部分研究不在初级保健环境中。

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