If your mom was like mine when I was growing up, she probably told you that pushing and shoving showed bad manners and to always refrain from such behavior. Of course, Mom was rightat least outside the context of running a machine shop. In a career that requires constant productivity improvement, Mom's advice no longer applies. A little-or even a lot-of pushing and shoving is important when it comes to managing and directing the operations of a machine shop. Not the physical kind that can cause an altercation, but the kind of pushing and shoving that a manager must use to enhance shop productivity and hopefully increase business.
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