An Agency Enterprise Implementation of a Project Management Program

摘要

The purpose of this paper is to provide an overview of the enterprise project management and reporting system implementation by the Washington Department of Transportation and to discuss the approach, progress and challenges experienced to date. In 2005, the Washington Department of Transportation (WSDOT) was faced with a significant increase in taxpayer-funded transportation infrastructure work. It came with a legislative mandate to provide transparent and strong project management. WSDOT hired a consultant team, the Statewide Program Management Group (SPMG), to develop and implement a strategic plan that meets these needs. This paper presents the implementation of the strategic plan using the project management and reporting system (PMRS).With one year remaining in this 5-year program, the implementation has progressed to include the selection, configuration and partial implementation of Primavera and LiveLink enterprisewide software; introduction of industry-standard project management techniques and processes; and the creation of an in-house training and mentoring "Project Management Academy." This paper describes PMRS and some of the challenges WSDOT has faced developing and implementing it. Lessons learned will guide other agencies and firms that strive to improve project controls and project management within their own organizations.