Accountability, which is more than responsibility and involves an obligation to bear the consequences of a failure to perform as expected, must be built into new services, said Derek Jorgensen, assistant professor of pharmacy at the University of Saskatchewan, Canada. He explained: "The value or importance that society places on a health service is linked directly with accountability. Health services for which the provider is not accountable can be seen as non-essential. So, if [we] want health systems to value [our] services - and to pay for them - we must be accountable for the services we provide."
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