Sonic to restore customer-pay service revenue

摘要

Plan to reverse business decline includes hiring hundreds of technicians and expanding hours. Sonic Automotive Inc. is working aggressively to reverse a decline in its customer-pay service revenue and gross profit that has been caused, in large part, by the surge in factory recalls. To rebuild its customer-pay business, Sonic has created a recruitment team to hire hundreds more technicians and has extended service hours. The changes are in response to the customer-pay revenue decline since the fourth quarter. In that quarter, Sonic's customer-pay revenue fell 1.4 percent, while customer-pay gross profit slipped 2.1 percent. In the first quarter, customer-pay revenue fell 2.5 percent, and gross profit declined 3 percent.