Wiki for knowledge sharing, a user-centred evaluation approach: a case study at STMicroelectronics

摘要

Purpose - The purpose of this paper is to study how a Wiki is used for knowledge sharing within an organization. Design/methodology/approach - The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. Findings - A Wiki has been deployed since several years within STMicroelectronics Company to improve Business Intelligence teamwork. Originality/value - The proposed evaluation methodology is based on a user-centered approach.