How a renewed focus on reverse logistics can result in many happy returns. The high-tech industry is one of the more volatile sectors when it comes to customer demand, making customer service a top priority as well as a top challenge. While high-tech manufacturers don't have much control over the lightening fast volatility of their industry, they can be prepared for it from a supply chain perspective. Preparation can go a long way in helping address challenges, particularly in the area of reverse logistics.
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