Critical Human Factor Evaluation of Knowledge Sharing Intention in Taiwanese Enterprises

摘要

Knowledge management (KM) is important in the Taiwan business world. Only 0.1% of SMEs, however, have been guided by the Small and Medium Enterprise Administration (SMEA) to introduce knowledge management from 1993 through 2008. The population of KM-implementing SMEs is low. The climate of knowledge sharing has been recognized as the critical factor to successful KM. According to the research results obtained in this study, relation-based motivation is positively related to one's intention to share knowledge. Individual workers can have increased relation-based motivation to become leaders of SMEs building the culture of interpersonal trust and offering group-based reward mechanisms in an organization. This research can help business managers to identify the motivational elements that can encourage investment and propose pragmatic suggestions for introducing initiatives to reinvigorate the number of SMEs implementing KM in Taiwan.