New EU rules on consumer rights

摘要

The new EU Consumer Rights Directive, formally adopted in October by member states in the EU's Council of Ministers, will strengthen consumers' rights in all 27 EU countries, particularly when shopping online. Governments will have two years to implement the rules at national level.Consumers benefits in the new directive include:The elimination of hidden internet charges and costs - described as 'cost traps' -which trick consumers into paying for 'free' services like horoscopes or recipes. From now on, consumers must explicitly confirm that they understand they have to pay a price;