Reflection A while ago,we urgently needed to send out a business development report on a major product development project.The table of contents needed amending but there was no one around that week who knew how to do it.Our reports can be over 80 pages long so having a good table of contents is essential.All our scientists write their own reports (it is more efficient) so word processing skills are important.I realised we needed to improve in this area.
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