Patients' confidence in their pharmacist is important

摘要

Patients' confidence in their pharmacists is an essential part of community pharmacy.It is this trust which plays a significant part in reducing some of the life threatening and circumstantial dispensing errors.The key to this confidence depends upon communal respect.courtesy.close working relationships and good counselling techniques (PJ.14 August.p220).Counselling.where pharmacy staff provide patients with appropriate information about their medicines and about disease prevention.encourages patients to have confidence in their pharmacist.When patients' confidence in their pharmacist is low.compliance problems may result which may increase hospital admissions.