2012 David Sun Lecture: Helping your patient by helping yourself-how to improve the patient-physician relationship by optimizing communication skills

摘要

I am honored to have given the 2012 David Sun Lecture on communication skills and the patient-doctor relationship (http://universe.gi.org/viewpres.asp?c=11017) and now to have the opportunity to elaborate further on this topic in the American Journal of Gastroenterology. Over the years, I have become convinced of the value of these skills as a means to increase personal and patient satisfaction as well as improving clinical outcome. So this article is a primer of sorts from research and my 35 years of clinical experience on ways to improve medical communication and the patient-doctor relationship.