'Integrated IT management should seen as a natural business progression. It will allow companies to reduce IT budgets by as much as 30 per cent'

摘要

How refreshing of Chris Morgan in May's 'Backchat' column to pass comment on the 'new clothes' fad of six sigma (or 12 sigma, actually). Well put Chris - about time someone blew the whistle on this latest money-making goose promoted to line the pockets of consultants and associated training providers. While on the plus side six sigma promotes the rigorous application of statistical control tools and measured business benefits, we all know that the intervention of specialists gives only short term gains; improvement that rapidly reverts to the previous status quo once the specialist moves on to the next 'low hanging fruit'.