As the market continues to experience hugernprice swings, investment advisers must continuernto address clients' uncertainty. To help advisersrnguide clients through the volatility, some firmsrnare upgrading advisers' workstations.rnRobert Ellis, SVP, wealth management,rnat Celent, says he's working with "more [firms] at one time than I can ever recall" to upgrade their retail broker workstations. One driver of the trend, he adds, is the need to boost adviser efficiency.rnAccording to Aite Group senior analyst Alois Pirker, there's a strong correlation between effective workstations and adviser productivity. "Advisers who are supported by a fully integrated technology environment spend the majority of their time [52 percent] with clients - about 50 percent more time than the average adviser," he contends. "At the same time a fully integrated technology environment reduces advisers' administration burden by 33 percent and their compliance efforts by 30 percent."
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