6 Steps for Building the Next-Gen IT Workforce

摘要

Superman's skills include "faster than a speeding bullet, more powerful than a locomotive, and able to leap tall buildings in a single bound." Perhaps the financial services IT workforce of the future won't require such a tall order of superhuman strength, but the skills bar definitely has been raised. Financial firms are under intensifying pressure to increase revenues, enhance the customer experience, reduce costs, and meet security and regulatory mandates, notes Hope Hughes, a director with Deloitte in New York. These pressures, she explains, are forcing many companies to more closely link technology with business goals and hire IT staff with the relationship skills to work closely with the business units. "It's a big change from just hiring technologically savvy folks," says Hughes.